Cost and operation
The model fee is only one part of a managed PKA
Implementation cost follows applications, source condition, document volume, users, rights, integrations, evaluation and service responsibilities.
- Reviewed
Cost drivers
Complexity enters through control and operation
- Configuration
- Applications, methods, templates, testing and user guidance.
- Knowledge
- Cleanup, extraction, metadata, retrieval, rights and lifecycle.
- Integration
- Identity, APIs, approvals, logging and system-specific failure handling.
- Operation
- Updates, evaluations, monitoring, backups, support and incident response.
Measure before promising savings
Compare a defined task where possible
- Time per recurring task or document search
- Useful-source and correct-retrieval rate
- Number of correction rounds
- Completeness and format consistency
- Error, escalation and cost per task
- Usage frequency and user satisfaction