Personal Knowledge Assistant
Find internal knowledge without hiding the source
The assistant retrieves relevant passages from an approved collection and uses them to prepare an answer with citations and uncertainty.
- Intended result
- Users receive a sourced answer or an explicit indication that the selected documents do not support one.
- Human approval
- Required
- Integration
- Not necessarily
01
Situation
The assistant retrieves relevant passages from an approved collection and uses them to prepare an answer with citations and uncertainty.
02
Current problem
Verify whether the correct document and passage are found for representative questions.
03
Desired change
Check whether claims are actually supported by the cited passages.
04
Possible workflow
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1
Authorise
Determine which sources this user may access.
-
2
Retrieve
Find the most relevant current passages and their metadata.
-
3
Answer or abstain
Prepare a cited answer or state that available evidence is insufficient.
05
Human control
Confirm that replaced, deleted and unauthorised documents are no longer used.
06
Boundaries
- RAG reduces searching but does not remove hallucination risk.
- Contradictory or outdated documents require ownership and review.
- Sensitive collections may require an AI Sandbox and access tests.
- Complex rights and integrations move the solution towards PKA Business.
- Source quality determines answer quality
- Citations do not guarantee interpretation
- Knowledge requires maintenance