Personal Knowledge Assistant

Find internal knowledge without hiding the source

The assistant retrieves relevant passages from an approved collection and uses them to prepare an answer with citations and uncertainty.

Intended result
Users receive a sourced answer or an explicit indication that the selected documents do not support one.
Human approval
Required
Integration
Not necessarily

01

Situation

The assistant retrieves relevant passages from an approved collection and uses them to prepare an answer with citations and uncertainty.

02

Current problem

Verify whether the correct document and passage are found for representative questions.

03

Desired change

Check whether claims are actually supported by the cited passages.

04

Possible workflow

  1. 1

    Authorise

    Determine which sources this user may access.

  2. 2

    Retrieve

    Find the most relevant current passages and their metadata.

  3. 3

    Answer or abstain

    Prepare a cited answer or state that available evidence is insufficient.

05

Human control

Confirm that replaced, deleted and unauthorised documents are no longer used.

06

Boundaries

  • RAG reduces searching but does not remove hallucination risk.
  • Contradictory or outdated documents require ownership and review.
  • Sensitive collections may require an AI Sandbox and access tests.
  • Complex rights and integrations move the solution towards PKA Business.
  • Source quality determines answer quality
  • Citations do not guarantee interpretation
  • Knowledge requires maintenance